This webinar will provide accounting professionals with a better understanding of how to implement to fixed fee services while maintaining or increasing the firm’s profitability. We will cover key areas that contribute to the bottom line such as defining service offerings and creating service packages. We will also address possible contributors to scope creep, including client support and special client requests.
Recognize the importance of defining your Service Offerings.
Discuss how to create service packages.
Determine how to address client support.
Prepare a response for non-standard clients.
Aero Workflow
Financial Controller and Information Technology Manager
lredmond@aeroworkflow.com
(434) 466-9098
Laura Redmond is a financial controller and IT manager turned cloud accounting advocate and app designer. She is a QuickBooks Online power user, Advanced Certified QuickBooks ProAdvisor, member of the Intuit Trainer/Writer Network, co-author of Intuit’s award-winning QuickBooks Online training and certification programs for accounting professionals and a regular speaker at national accounting technology conferences. Laura is founder of Redmond Accounting Inc., a boutique cloud accounting and consulting firm in Silicon Valley awarded Intuit's 2015 Top 20 Firm of the Future and a top 10 ProAdvisor for "Leading QuickBooks Online Practice". Redmond Accounting's workflow is centered on QuickBooks Online and its eco-system of apps. Laura co-created Aero Workflow app used by accounting firms to manage service delivery by staff performing recurring tasks for multiple clients. The Aero Library includes step-by-step instructions and procedures for many of today’s most popular apps in the QBO eco-system.